PRIVACY NOTICE

Privacy and cookies

Last updated: 8 November 2026

In brief

• You don’t need an account to listen to the radio, and we don’t ask you for personal data.
• We don’t use profiling cookies, targeted advertising or tools that follow you across other sites and apps. We don’t sell or pass on your data.
• We process the data you give us only when you write to us, suggest an announcement or a channel, buy from the shop or turn on notifications, and only for that purpose.
• The statistics we use are aggregate numbers: how many people listen, how many times an announcement is viewed or opened.

Who is the data controller

The data controller is Radio Moto Storie, Padua (Italy). For any question or request about your data: info@radiomotostorie.it.

What this notice covers

This notice applies to all Radio Moto Storie services:

• the websites radiomotostorie.it and radiofonico.it;
• the Radio Moto Storie app for iPhone, iPad, Mac, Apple Watch, Apple TV and CarPlay, including the instant version (App Clip), widgets and Siri shortcuts;
• the radio’s notifications on the websites and in the app;
• the radio’s online services on appadmin.motostorie.blog: the app’s “Write to us” form, announcement and channel suggestions, and the shop.

The blog motostorie.blog has its own notice. The external services our links take you to (App Store, Spotify, YouTube, social networks, other radio stations…) have theirs.

The websites

Technical browsing data

Like any website, our servers record some technical information in their logs: IP address, date and time, requested page, browser and operating system. We use it only to run the sites, protect them from abuse and fix problems. The legal basis is legitimate interest (art. 6.1.f GDPR). Logs are kept for 14 days and then deleted.

Listening to the live stream and “Now playing”

When you press Play you receive the audio stream from it.radio.motostorie.blog and the title of the track on air from radio.motostorie.blog, the radio’s servers. These also record the IP address and technical details of the connection: the broadcasting software uses them for listening statistics and keeps them for 14 days. The statistics we look at are aggregate numbers only, such as listeners per hour and country of origin.

radiomotostorie.it

• Radio announcements. The announcements at the top of the page are prepared by our server, which reads them from the radio’s control panel. To know how closely they are followed, we count how many times each announcement is viewed and opened, at most once a day per browser. The panel receives only the announcement, the type (view or open) and the day: no IP address, identifier or other data about you. The “Calendar” button downloads a file with the event details, without sending anything.
• Latest podcast episode. The card is prepared by our server from Apple Podcasts’ public catalogue. Your browser connects to Apple only if you open the episode link.
• Moto Storie newsletter. When you request an app code you can, if you wish, tick the box to subscribe to the newsletter; when there are no codes, the box is used only to subscribe. In that case our server passes your email address (and nothing else) to phpList, the Moto Storie newsletter software that we run ourselves on newsletter.motostorie.blog. You receive an email with a link to confirm: without confirmation we do not write to you. You then receive about one email a week with the blog’s articles (in Italian). You can unsubscribe at any time from the link at the bottom of every newsletter. Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. To prevent abuse we keep, for one hour, an anonymous count of the subscriptions made from the same connection.
• No external services on load. Fonts, images and scripts are hosted on the site itself.

radiofonico.it

• Player and channels. Besides Radio Moto Storie, the player offers channels from other broadcasters. When you listen to one, your browser receives the audio directly from that broadcaster’s servers, which see your IP address and handle it according to their own notice.
• Track artwork. Our server looks it up (in the Apple, Last.fm, Spotify and fanart.tv catalogues) and keeps a copy: your browser does not contact these services.
• Statistics. We use Matomo, a statistics tool installed on the radio’s servers (stats.motostorie.blog), to count visits and page views in aggregate form. The data is not shared with anyone.
• Fonts. The player loads its fonts from Google Fonts: to download them, your browser connects to Google’s servers, which receive your IP address.

Website notifications

On radiomotostorie.it, radiofonico.it and motostorie.blog your browser may ask whether you want to receive the radio’s notifications, for example when a DJ goes live, for an event or for a new article. This is the browser’s standard prompt: you can decline, and the rest of the site works just the same.

If you accept, the browser creates an address for notifications with its maker’s service (Google for Chrome, Edge on Android and other browsers, Mozilla for Firefox, Apple for Safari, Microsoft for Edge on Windows). This address, the keys used to encrypt the messages, the language and the site you subscribed from are saved on the radio’s panel. They do not contain your name, email or location. Notification texts travel encrypted: the browser’s service delivers them but cannot read them.

The legal basis is your consent (art. 6.1.a GDPR), which you can withdraw at any time from your browser or site settings. When the browser’s service tells us a subscription is no longer valid (permission removed, browser data cleared), we stop using it.

The Radio Moto Storie app

The app doesn’t ask you to create an account, doesn’t show advertising and contains no third-party tracking or profiling tools.

Listening, tracks and channels

For the live stream, the track on air, replays and podcasts the app connects to the radio’s servers, like the websites. Channels from other broadcasters come from their servers. To show track information and artwork, the app looks up the artist and title in Apple’s public catalogue (itunes.apple.com). Links to Apple Music, Spotify and other services open only if you tap them.

Notifications and Live Activity

If you allow notifications, the app sends the radio’s panel:

• the token Apple assigns to your device for notifications;
• a random identifier of the installation, which doesn’t say who you are;
• language, app and system version;
• your choices: live shows, announcements and news, replies, podcasts you’ve marked with the bell;
• if you turned on “DJ live on the lock screen”, the tokens used to start and end the Live Activity.

They are used only to send you the notifications you chose. The legal basis is your consent, which you can withdraw from the app or iOS settings. When Apple tells us a token is no longer valid (for example because you removed the app), we stop using it.

Location

If you turn on alerts for nearby events, the app uses the approximate location of the device to work out whether you are within range of an event. The check happens on the device: your location is not sent to us or to anyone else.

If you allow it, the app also uses the device’s approximate location to show you the programmes for your region.

If iCloud is on, iPhone, iPad and Apple Watch (when it plays on its own, without iPhone) save their latest approximate location, rounded to about 1 km, in your iCloud account, which is managed by Apple. This lets the app on the Mac use it instead of its own, which is often less precise. We cannot read it, and a location older than 24 hours is not used. Without iCloud, the Mac uses its own location, which stays on the Mac. If you remove the app’s permission to use your location, the location saved in iCloud is deleted.

“Write to us” form

If you write to us from the app, the panel receives the type of message, the text, the name and email you enter, the DJ you are writing to (if any) and a random identifier of the installation, so we can show you our replies. For problem reports you can add the device model, system and app versions and a screenshot. We use this data only to reply to you and fix the problem (legal basis: your request, art. 6.1.b GDPR). Messages, with any screenshots, are deleted automatically 12 months after the conversation link expires, which takes 60 days.

Purchases and iCloud

In-app purchases go through Apple: we don’t receive your payment details, only confirmation that the purchase is active. iCloud sync saves preferences and listening positions in your iCloud account, managed by Apple: we cannot read them.

Data that stays on the device

Favourite tracks, history, settings, reminders and received notifications stay on your device, or in your iCloud if you turned on sync. The app asks for access to Photos only to save the image of a track you want to share, without reading your library. In the app too we count announcement views and opens anonymously, as on the website. If you chose to share iOS diagnostics with developers, Apple shows us anonymous crash reports.

Announcement and channel suggestions

With the forms on the radio’s panel you can suggest an announcement (an event, a rally, your business) or ask for a channel to be added to the app. We ask for your name, email, an optional phone number and the content to be published. We use this data to assess the suggestion, reply to you, handle any payment and publish the announcement or channel (legal basis: your request and the contract, art. 6.1.b GDPR). We send you an email to confirm your address. Suggestions that are never confirmed are deleted when the confirmation link expires (channel requests one week later). Approved or rejected announcement suggestions are deleted 12 months after the decision, channel requests 12 months after their link expires, together with the contact details. Published content is visible to everyone in the app and on the sites for as long as the announcement or channel stays active.

The forms are protected by an anti-spam system (mosparo) installed on the radio’s servers, which uses no cookies or third-party services.

Shop and payments

For purchases from the radio’s shop (for example advertising services or adding a channel to the app) we process the data needed for the order: first name, surname, email, shipping address where needed, products, amounts, payment status and any subscriptions. To enter your customer area we send you a link by email: there are no passwords. The legal basis is the contract (art. 6.1.b GDPR) and, for receipts and accounting documents, a legal obligation (art. 6.1.c GDPR).

Payments are made on PayPal or Stripe: you enter your card or account details with them and they don’t reach us. We receive only the outcome and the payment references. Orders, receipts and accounting documents are kept for 10 years, as required by law (art. 2220 of the Italian Civil Code). The terms of sale and the right of withdrawal are on the shop pages.

Email

If you write to us, we use your address and the content of your message only to reply. We keep a log of the emails we send from the panel (confirmations, replies, receipts), which is deleted automatically after 90 days.

Cookies and browser storage

• radiomotostorie.it installs no cookies. In the browser’s storage (localStorage) it saves only technical information: the announcements you closed, which announcements have already been counted today, the language you chose and your notification preferences.
• radiofonico.it saves volume, selected channel and track history in the browser’s storage, as well as notification preferences.
• The shop’s customer area uses a single technical cookie, which keeps you signed in after you log in with the email link. It lasts 14 days or until you sign out. The forms for suggesting announcements and channels use no cookies.

All of this is technical information, which is not used to recognise you or for advertising. That is why no cookie banner is needed. You can delete it at any time from your browser settings.

Who processes the data

Data is processed on the controller’s own servers (self-hosted). Some providers process it on our behalf or as independent controllers, only for the service they provide:

• Apple: app notifications and Live Activity, in-app purchases, iCloud, Safari notifications;
• Google, Mozilla and Microsoft: delivery of website notifications to their browsers;
• PayPal and Stripe: payments;
• Google Fonts: fonts on radiofonico.it.

Some of these providers may process data in the United States. Transfers take place with the safeguards required by the GDPR: the provider’s participation in the EU-U.S. Data Privacy Framework or the standard contractual clauses approved by the European Commission. We don’t sell your data, we don’t pass it on and we don’t use it for advertising.

How long we keep it

• Website and radio server logs: 14 days.
• Notification subscriptions (sites and app): as long as they are active.
• “Write to us” messages: 12 months after the conversation link expires.
• Announcement suggestions: 12 months after the decision. Channel requests: 12 months after their link expires. If you don’t confirm them: when the confirmation link expires.
• Moto Storie newsletter subscriptions: as long as you stay subscribed (unconfirmed subscriptions stay inactive and receive no emails).
• Orders, receipts and accounting documents: 10 years.
• Log of emails sent: 90 days.

Your rights

You can ask at any time for access to your data, rectification, erasure, restriction of processing, portability or to object (arts. 15–22 GDPR), and withdraw consent you have given, by writing to info@radiomotostorie.it. We reply within one month. If you believe the processing breaches the rules, you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

Minors

Listening to the radio and using the app is open to everyone. To write to us with the “Write to us” form you must be at least 14. Suggestions, purchases and payments are reserved for adults.

Changes

If we change the way we process data, we update this page and the date at the top. For important changes we will also say so on the sites or in the app.

See also the terms of use.

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